18jl77 Privacy Policy – How We Protect Your Data

1Overview

This Privacy Policy applies to all personal data collected by 18jl77 when you use our platform — whether through the website, the Android app, or the iOS app. It covers how we collect, use, store, share, and protect your personal information.

18jl77 is committed to handling your personal data responsibly and in a manner consistent with applicable Philippine data privacy standards. We recognise that trust is foundational to the player experience, and that starts with being transparent about data practices.

2Data We Collect

We collect personal information through different points of interaction with the platform. Here is a summary of what we collect and why:

We do not collect data that is not necessary for the operation of your account and the services you use. We do not store full card numbers or any cryptocurrency wallet information, as these payment types are not accepted on 18jl77.

3How We Use Your Data

Your personal data is used only for purposes directly related to operating your account and delivering the 18jl77 platform experience. Specifically:

• Account management — creating and maintaining your player account, processing login authentication, and managing account settings
• Identity verification — verifying your age and identity as required before withdrawals or where there is reason to review account legitimacy
• Transaction processing — handling deposits and withdrawals, communicating transaction status, and maintaining transaction records
• Platform security — detecting and preventing fraud, collusion, money laundering, and other prohibited activities
• Customer support — responding to your inquiries and resolving account or platform issues
• Regulatory compliance — fulfilling record-keeping and reporting obligations where required by applicable law
• Platform improvement — using anonymised usage data to improve platform performance, game availability, and user experience
• Communications — sending account notifications, transaction confirmations, and where you have opted in, promotional messages about relevant offers

We do not use your personal data for purposes unrelated to the above without obtaining your consent first.

4Data Sharing

18jl77 does not sell your personal data. We share your data only in the following circumstances:

• Payment processors — to facilitate deposits and withdrawals through your chosen Philippine bank or e-wallet provider
• Identity verification providers — to complete KYC as required before withdrawals are processed
• Technical infrastructure providers — hosting, cloud storage, and security vendors who operate under strict data processing agreements
• Legal authorities — where required by applicable Philippine law, court order, or regulatory requirement to disclose information to law enforcement or financial investigation bodies
• Fraud and AML screening — sharing data with screening services as part of our anti-money laundering obligations

All third parties who receive your data are required to maintain its confidentiality and may only use it for the specific purpose for which it was shared. We do not permit third-party service providers to use your data for their own commercial purposes.

5Cookies and Tracking

18jl77 uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is used. Cookies are small text files stored on your device by your browser.

The types of cookies we use include:

• Essential cookies — required for the platform to function, including session authentication and security tokens
• Functional cookies — remember your preferences such as language settings and game filters
• Analytics cookies — collect anonymised data about how pages and features are used, to help us improve the platform

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to log in or use certain platform features. The 18jl77 mobile app uses equivalent in-app session management instead of browser cookies.

6Data Security

Protecting your data is a core technical and operational priority at 18jl77. The security measures in place include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and our servers
• Encryption of sensitive data stored in our database systems
• OTP-based two-step authentication for login and sensitive account actions
• Regular security audits and penetration testing of the platform
• Strict internal access controls — only authorised personnel can access player data, on a need-to-know basis
• Incident response procedures for data breaches, including notification protocols

While we take all reasonable precautions, no online platform can guarantee absolute security. You are also responsible for keeping your account credentials confidential. Do not share your password with anyone, and contact support immediately if you believe your account has been compromised.

7Data Retention

We retain your personal data for as long as your account is active and for a reasonable period thereafter as required by applicable laws and regulations. Specific retention principles:

• Account and identity data is retained for the duration of your account plus any legally mandated retention period
• Transaction records are retained as required for financial record-keeping compliance
• Customer support communications are retained for a defined period to assist with dispute resolution
• Technical and usage data may be retained in anonymised or aggregated form for longer periods for platform analytics

When data is no longer required and no legal obligation to retain it exists, it is securely deleted or anonymised in accordance with our internal data disposal procedures.

8Your Data Rights

As a registered player on 18jl77, you have the following rights with respect to your personal data:

To exercise any of these rights, contact the 18jl77 support team via live chat in the platform or by email at [email protected]. We will respond to data rights requests within a reasonable timeframe. Note that certain data may be exempt from deletion requests where retention is required by law.

9Minors and Age Restriction

18jl77 is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under 21. If an account is identified as belonging to a minor, the account will be closed immediately and any associated data will be deleted.

If you are a parent or guardian and believe a minor has registered on the platform, contact our support team immediately at [email protected] so we can take prompt action.

10Changes to This Privacy Policy

18jl77 may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data practices. When updates are made, the "Last updated" date at the top of this page will be revised.

Material changes that affect your rights or how your data is used will be communicated through the platform or to your registered email address. Continuing to use 18jl77 after a policy update constitutes acceptance of the revised terms. We encourage you to review this page periodically.

11Contact Us

If you have questions about this Privacy Policy, want to exercise a data right, or have concerns about how your information has been handled, please reach out:

• Live Chat — available 24/7 directly inside the 18jl77 platform
• Email — [email protected]

For general questions about the platform, the FAQ page covers common topics including accounts, payments, and platform security.